IT OUTSOURCING AND OPERATIONS SUPPORT

Phillips Software offers a major service not currently provided by its competitors. Phillips Software can maintain all operations related to your sales force automation and customer service software.  These services are especially critical for small to mid-size companies that do not have in-house expertise or the financial resources to afford a major outlay of cash to purchase the necessary hardware and information technology personnel to implement and maintain an SFA system in-house. Phillips Software can manage all of the responsibility around maintaining the complexity of a widely dispersed remote sales application. This would include:

• Phillips Software has developed a cost of ownership model that depicts how the cost and competency required to maintain sales and marketing automation systems is best handled outside a company's internal information technology department. As applications move upward and outward to a greater level of expertise to implement, and importance to the organization, applications are best implemented through strategic partnerships or performance contracts with outside service providers. The appeal to customers for outsourcing this service as they move to important and complex implementations are:
  
• Fixed costs in form of monthly subscription fees
• No hiring of technical and support resources
• Avoidance of software development, maintenance and administration tasks
• Speed of implementation by specialists
• Reduced capital expenditures on computers and software
  
  
  You can't hire someone in-house for less than it would cost to have us manage your system.  We won't quit on you and we do the job right the first time.

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